24/7 Emergency / Crisis Hotline: 1-800-888-6161

Sexual Assault Services Hotline: 440-204-4359

Thank you for your interest in The Nord Center. We welcome your comments and questions. Please complete the form below and a Nord Center representative will reply if a response is needed. Emails are checked Monday through Friday during business hours. You may also contact our main office at 440.233.7232 with questions or concerns.

Please do not utilize this form to contact Nord staff for personal counseling or relay other private information. Instead, contact our main office at 440.233.7232 or call your clinician’s direct line.

If this is an EMERGENCY, or if you are experiencing a potentially life-threatening problem, DO NOT SEND AN EMAIL as submissions are not monitored 24/7.

Call 911; contact the Ohio Crisis Text Line by texting “4Hope” to 741741; or call The Nord Center’s 24/7 Emergency / Crisis Hotline at 1.800.888.6161.

The Nord Center has a Client Grievance Procedure.  If you feel your rights have been violated, the Client Rights Officer is available to assist you with this procedure or to answer any questions, address concerns, or to provide clarification about treatment.  Our Client Rights Officer’s name is Andrew Arbogast. He is available during office hours Monday through Friday 9:00 AM to 5:00 PM and can be reached at (440) 204-4330.  For calls outside of office hours, please leave a voicemail message and your call will be returned the next business day.


Main Office

6140 South Broadway
Lorain, OH 44053
Phone: 440.233.7232
Fax: 440.204.4383
1.866.888.NORD (6673)

Intake Fax: 440.204.4395
Medical Records Fax: 440.233.5552
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Monday – Thursday: 8 am – 6 pm
Friday: 8 am – 5 pm


Sheffield Counseling Office

5425 Detroit Road, Sheffield OH 44054

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This office is now open for telehealth services only.